Service Incident on 12 August
ZeroSlip explains a service interruption and the change made afterward.
ZeroSlip reported a service interruption lasting two hours and thirty minutes on 12 August 2026. The team attributed the outage to an automatic system package update that caused its server to crash and prevented connections to the service.
After restoring service, the team disabled automatic package updates to address the trigger identified in its announcement. ZeroSlip also apologised for the disruption to users and their integrations.
Later that day, the team announced restoration of the affected Historical Replay data and temporary fee relief for Trade API buy transactions.